- Poor management is almost always the result of poor communication.
- A business plan is the most important business thing ever.
There are two main sticking points I can remember from my management 101 class. It was taught by this cranky old man, who had allegedly worked as a taxi driver, movie producer, toll booth attendant, restaurant manager, and some dozen other jobs over the course of his life. How any of that qualified him to teach the class... beats me.